![]() ![]() And bridging the gap between the various languages spoken in a given customer base through chatbots and other technology is high on the list for many organizations. or Japan, leading to the exclusion of audiences who don’t speak the predominant language in those regions. Most bots today have been built and designed for specific markets, like the U.S. What to know about multilingual chatbots before you begin But few have managed to reach such a level of sophistication in the early stages of their chatbot exploration, meaning that getting ahead of the curve and building chatbots for multiple languages could be a significant competitive advantage. But, while brands are rushing to release bots for Facebook Messenger, Kik, Slack, and other channels, they’re missing one important element to diversifying their chatbot array–multilingualism.īusinesses already segment their customers by demographics, affinity, and a host of other criteria (including preferred language) in most other aspects of their operations. Help Center Learn how to use your Inbenta solutions.Įveryone’s building the best chatbots possible for every messaging app in order to remain competitive in their respective markets. ![]() Developers Access all the Inbenta documentation.Supported languages Discover the 30+ languages supported by our platform.Academy Kickstart your AI project with the help of the Inbenta experts.Webinars Watch our webinars, live or on-demand.Podcast Listen to our new podcast where CX experts discuss all things automation.Library Download our free ebooks, guides, cases studies….Blog Read our latest articles on intelligent automation an self-service CX.Our references Discover how businesses like you use Inbenta.Messenger Convert email, social, chat and online contacts into a single manageable support queue.Search Deliver precise search results from one or multiple sources in a single interface.Knowledge Management Create, manage and share knowledge on your helpsite and across support channels.Chatbot Answer requests, solve issues, and enable transactions in a human-like manner.Lexicon A unique lexicon to connect words with meaning.NLP Technology Transforming interactions between humans & machines.Neuro-symbolic AI Unparalleled technology that understands human requests.Platform Supercharge customer support with connected AI solutions.
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